Customer Responsibilities - Will Calls
Not sure what you can do to ensure an easy will call pick up? Check out our will call customer responsibilities below:
Must be 18+ with a Valid Photo ID & Major Credit Card
It's time to pick up your order, we can't wait to finally meet you! To pick up your order you must be 18 or older with a valid photo ID and a major credit card (debit cards will NOT be accepted).
Be Prepared to Load Your Own Vehicle
Please be advised that our employees are not authorized to load/unload your vehicle so bring your muscles or bring a friend to help load your order into your vehicle.
Understand How to Operate Your Rentals
All we want are safe, happy customers and maybe a unicorn. Do some research before renting any equipment. It is your responsibility to know how to safely use your rental equipment.
Visit our Youtube page for product videos and our wesbite for product instructions.
Call Us ASAP If There Are Any Issues
We love talking to our friends! If you experience any problems with your equipment call us immediately; we are here to help! No Refunds will be given after the rental use period. We are available 24/7 at 845-226-2447 (After hours calls press 0) and follow the prompts.